Privacy Policy / Terms of Service

Green Door Remodeling

Effective Date: January 1, 2026

1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, project updates, estimate follow-ups, review requests, and important service notifications.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions

• You may cancel SMS notifications at any time by replying STOP.
• You will receive a final confirmation message.
• No additional messages will be sent unless you opt in again.
• All opt-out requests are processed immediately.

Message Frequency & Content

• Message frequency varies based on customer interactions.
• Messages are directly related to requested services.
• Promotional content is only sent when consent has been provided.

Help & Support

• Reply HELP for assistance.
• Email: [email protected]
• Phone: (817) 217-8793

Carrier Information

• Standard message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Service Providers

• Third-party vendors assisting in business operations
• Payment processors
• Appointment scheduling providers
• SMS providers solely for delivery of consented communications
• All service providers are contractually obligated to maintain confidentiality

Legal Compliance

• When required by law
• To protect our legal rights
• To comply with valid legal requests

Business Transfers

• Mergers
• Acquisitions
• Sale of business assets

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text message services.

5. Data Security

• Encryption of sensitive information in transit and at rest
• Secure authentication systems
• Access control procedures
• Employee training programs
• Security monitoring and updates
• Breach response procedures
• Backup and disaster recovery systems

While commercially reasonable safeguards are used, no system is completely secure and absolute security cannot be guaranteed.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and visitor behavior
• Remember user preferences
• Improve website functionality
• Improve user experience
• Measure marketing and service effectiveness

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Your Rights & Choices

• Access, update, or delete personal information
• Unsubscribe from marketing emails
• Reply STOP to opt out of SMS communications
• Request information about data processing practices
• Withdraw consent for future communications
• File complaints with applicable authorities

8. Age Restrictions

Our website, services, and communication programs are intended only for individuals who are at least eighteen (18) years of age.

By using this website, submitting a form, requesting services, or opting into SMS communications, you represent and warrant that you are at least 18 years old.

We do not knowingly collect information from individuals under the age of 18. If we discover such information has been collected, it will be removed promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review those policies independently.

10. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website and will include the most current effective date.

11. Contact Information

Green Door Remodeling
Phone: (817) 217-8793
Email: [email protected]
Website: https://greendoorremodeling.com

By using our website and services, you consent to this Privacy Policy and Terms of Service.